 |
Is this a wholesale only website? |
|
- No, this is an online wholesale and retail website. The listing price in the website is retail price. If you are buying for re-sale purpose, you may be qualified as our distributor and enjoy our dicsounted wholesale price
|
|
 |
|
 |
|
Do I have to be a registered member to place an order? |
|
|
|
|
|
|
|
How can I be your distributor |
|
- To be our distributor, (1) you must holding a valid "Re-sale" license. (2) You must submit your application. Application form can be downloaded. (3) We will issue a PIN# for you once you are approved. With this PIN# you may see your special discounted prices
- Click here to download the Application Form.
|
|
|
|
|
|
Do you have minimum order requirements? |
|
- If you are our registered distrubutor, we will set up sepecific terms and conditions with you. If you are buying for your own use, there's no minimun
|
|
|
|
|
|
Do you offer discounts for valume pruchase at one time? |
|
- Yes, discount will be considered for special one time volume order. It is only offered to our registered distrubutor and it will be treated case by case
|
|
|
|
|
|
How can I get tracking numbers for my orders and track the status of my orders? |
|
- To track the status of your orders and order history or get tracking numbers, please visit: http://www.greatchinaproducts.com. If your order has been shipped out, you will see a tracking number on the order form. Clicking on the tracking number will pop-up UPS (or other carriers) tracking window which tells you the updated shipping status.
|
|
|
|
|
|
What kind of Payment methods do you accept? |
|
-
Payment can be made to us using one of the following methods :
(1) By Credit Card: Visa, Master card and Amex .
A 3.5% service charge will impose on those who use credit cards to pay.
No personal checks will be accepted
Please Click here to download Purchase Order Agreement along with
credit cardholder authorization form we have prepared for your convenience.
(2) Send us Money Order or Cashier´s Check payable to Great China Products at:
1996 Keats Dr., Riverside, CA 92501
|
|
|
|
|
|
Can I fax my orders? Do you have order form available? |
|
- Yes, you can place orders via fax at 951-784-8899. For your convenience, PURCHASE ORDER FORM in PDF format has been prepared for you to download.
|
|
|
|
|
|
Are all items on your website available? |
|
- We are making our effort to make sure all items listed on our website are in stock. If your order quantity on certain style is more than 20 dozens per color/size, please contact us first to make sure we have enough inventories for your order. In case of insufficient inventory, we will ship whatever is available and only charge you on items shipped. The rest of your order will be treated as back order upon your request. Otherwise, by default, you will need to reorder the same items them.
|
|
|
|
|
|
Do you take special large quantity orders on the items listed on your website? |
|
- Yes, we do. Please contact us for more information on special orders either by email, feedbacks on our website, or by phone and fax.
|
|
|
|
|
|
How do you ship? How do you charge shipping? |
|
- We ship orders worldwide via UPS, USPS, or by commercial truckings.
Shipping cost will depend on actual weight of your order and your selected shipping carrier´s standard rate. |
|
|
|
|
|
Prices |
|
- The listing price in the website is retail price.
If you are buying for re-sale purpose, you may be qualified as our distributor and enjoy our dicsounted wholesale price.
All prices are subjecet to change without notification.
|
|
|
|
|
|
Exchange & Returns |
|
- a. Returns for manufacture defective items must be notified to Great China Products
within 10 days from the invoice date.
b. All returned items will be examined at Great China Products office
before any credit will be issued to the buyer´s account.
Please allow 5 working days for the necessary credit to be processed.
Please note that there will be no cash refunds. Exchange and credit only.
c. A new item will be shipped at charge while the returned item is being examined.
d. Any claim for defective merchandise needs to be packed in Express original box.
If original box is missing, a 15% restocking fee of the item price will be
charged to the buyer.
e. Any return/exchange pick up must be requested one day in advance prior to
delivery. Great China Products drivers are not authorized to take an exchange
or return without any paperwork on hand.
f. Please kindly have the returned item ready at the time of
delivery/pick up to avoid lateness on the next delivery stops.
Pick up will be rescheduled if item is not ready.
g. Credit deduction at the time of delivery is only allowed upon approval.
All credits must be used within 6 months from the memo date.
|
|
|
|
|
